COVID-19: Our Response to the Pandemic
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OUR RESPONSE TO THE CORONAVIRUS: ​

COVID-19 PRECAUTIONS AT BSF

Our residents are at higher risk of serious illness from exposure to COVID-19 and respiratory illnesses. You can help us protect everyone living, working or visiting at our Manors by preventing any potential spread of COVID-19 and other illnesses.

This special bulletin is designed to assure residents, families and visitors to our Manors that The Brenda Strafford Foundation (BSF) is taking all reasonable precautions to prevent the occurrence or spread of COVID-19 in our sites.

Special Bulletin: April 10, 2020

Download Bulletin PDF

COVID-19 Family & Visitor Bulletin: Updates and Reminders

Posted on April 10, 2020 in COVID-19 Updates

A Statement from The Brenda Strafford Foundation regarding Clifton Manor

The Brenda Strafford Foundation unfortunately confirms that Clifton Manor received confirmation on April 8 of two positive cases of COVID-19 within the site.

Clifton Manor immediately enacted the Containment Plan including activation of the ‘Isolation Ward.’

Our team at Clifton Manor is prepared! The site is currently fully-staffed as at April 9. Clifton Manor has the full support of The Brenda Strafford Foundation’s senior management team and medical directors. We will continue to work together as a team to safely and effectively contain the virus, and take care of our residents, and each other.

Read full statement here and keep up to date with updates and other information at thebsf.ca/covid19.

Restriction on deliveries and supplies

We remind families to please refrain from deliveries of non-essential food or supplies to residents at our Manors. Deliveries are restricted to ‘essential items only’ at this time.

As with all our restrictions, this is in the best interest of the health and safety of all residents, to prevent the occurrence of COVID-19 (or any other illness) inside our Manors. We continue to remind families and loved ones to please not bring any unnecessary food or supplies to residents at this time, until further notice.

We understand care packages are one way for you to reach out to your loved one. While we have tried to accommodate deliveries of supplies and care packages up until this time, unfortunately the demands of receiving deliveries, inspecting appropriate packaging that is able to be easily sanitized, and ensuring all items are disinfected properly has become unsustainable at this point in time. We trust that you will understand this concern and thank you in advance for your understanding and cooperation.

This measure is to reduce all unnecessary visits and limit the potential vectors for exposure of the virus into our Manors. It will ensure we can maintain the highest standards of Infection Prevention and Control within our sites by reducing the potential risk of contaminated surfaces on containers and packaging.  

However, we do understand that this restriction can have a significant impact on the quality of life for our residents (especially those with particular dietary requirements or preferences that are supported by families who provide special foods). **In special cases, where it is considered essential for the well-being of residents, food and other necessary supplies or items that The Foundation is unable to source and supply for you, may be delivered under certain conditions and by exception upon approval of the site management.**

The Brenda Strafford Foundation is able to supply most commonly required items and supplies including toiletries, personal care items, and candy and snacks. We are happy to work with residents and families to ensure that we can supply items you may require. Please contact us to make any necessary arrangements.

Visitation Reminders

As we start the Easter Long Weekend, we know this is a time that families and loved ones are looking forward to connecting.

Thank you for your patience, understanding and cooperation in finding other ways for you to connect with your loved ones including phone calls, ‘virtual visits’ and ‘window visits’. Please continue to connect with the recreation department at your Manor if you would like help in facilitating these options.

As we look forward to the warmer spring weather ahead, we have started to receive some requests for patio visits outdoors with residents. Unfortunately, this request will not be permitted at this time, as we consider the risk to be too high. We will continue to support our ‘window visits,’ with family members and residents able to visit each through a window barrier while talking on the phone or through other creative means (such as signs, pictures and even fun dress-up and costumes).

We also assure you that as the weather warms up, residents will be spending time outdoors in our courtyards and patios. This outdoor time will be managed safely, in small groups with appropriate social distancing measures supported.

Thank you once again for your understanding and cooperation.

Updated ‘Frequently Asked Questions’ and other Information

Reminder to check the website at www.theBSF.ca/covid19 for updated responses to some ‘Frequently Asked Questions’ and for current information from The Brenda Strafford Foundation.

In particular, the FAQ section has been updated again this week in response to some of the common questions submitted for the Virtual Town Hall held last week. We will continue to keep the FAQ section of this webpage updated. You can also access an archive all of the special bulletins published to the website.

The Feedback received from the first ‘Virtual Town Hall’ was overall very positive. We are pleased this forum was effective, and provided useful information, as well as an opportunity for you to voice your questions. We will aim to continue holding more ‘Virtual Town Halls’ as needed in the future.


We wish you all a safe Easter.
Thank you once again for your ongoing understanding and support.

Other Articles in COVID-19 Updates

COVID-19 Family & Visitor Bulletin: Risk Assessment Survey Results & Visiting Reminders
Last updated March 4, 2022
COVID-19 Family & Visitor Bulletin: Safe Visiting Policy Changes
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COVID-19 Family & Visitor Bulletin: Safe Visiting Policy Changes to Designated Family/Support Visitors
Last updated January 4, 2022
COVID-19 Family & Visitor Bulletin: Visiting Policy Update for Residents Returning from Outings
Last updated December 25, 2021
COVID-19 Family & Visitor Bulletin: Visiting Policy Update & Reminders
Last updated December 24, 2021
COVID-19 Family & Visitor Bulletin: Rapid Test for Children & Visitation Reminders
Last updated November 25, 2021
COVID-19 Family & Visitor Bulletin: Vaccination Status of Visitors
Last updated September 23, 2021
COVID-19 Family & Visitor Bulletin: Risk Tolerance Assessment & Restricted Access to Visitation
Last updated September 4, 2020
COVID-19 Family & Visitor Bulletin: Back to School Considerations
Last updated September 1, 2020
COVID-19 BSF Introduces Safe Visiting Policy
Last updated July 23, 2020
COVID-19 Situational Update at The Brenda Strafford Foundation
Last updated July 15, 2020
COVID-19 Family & Visitor Bulletin: Current Updates
Last updated June 10, 2020
COVID-19 Situational Update at The Brenda Strafford Foundation
Last updated May 22, 2020
COVID-19 Situational Update at The Brenda Strafford Foundation
Last updated May 8, 2020
COVID-19 Family & Visitor Bulletin: Outdoor Visits and Outdoor Access
Last updated May 2, 2020
COVID-19 Situational Update at The Brenda Strafford Foundation
Last updated April 29, 2020
COVID-19 A message from the President and CEO
Last updated April 24, 2020
COVID-19 Family & Visitor Bulletin: Government of Alberta Announcements for Continuing Care
Last updated April 21, 2020
COVID-19 Family & Visitor Bulletin: Healthcare Worker Requirement for Masks and Multi-site Restrictions
Last updated April 11, 2020
COVID-19 Appeal for Donations
Last updated April 2, 2020
COVID-19 Family & Visitor Bulletin: Precautions and Services Update
Last updated March 27, 2020
COVID-19 Family & Visitor Bulletin: Frequently Asked Questions
Last updated March 19, 2020
COVID-19 Family & Visitor Bulletin: Virtual Visits & Therapeutic Recreation
Last updated March 18, 2020
COVID-19 Notice: Site Visitation Ban Effective Today
Last updated March 15, 2020
COVID-19 Family & Visitor Bulletin: Useful Information
Last updated March 12, 2020
COVID-19 Family & Visitor Bulletin: Entry Restriction & Important Information
Last updated March 10, 2020

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The Brenda Strafford Foundation Ltd.
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In the spirit of respect, reconciliation and gratitude, we honour and acknowledge that our services are provided on the traditional territories of Treaty 7, which includes the Blackfoot Confederacy comprising the Siksika, Piikani and Kainai First Nations, the Tsuut’ina First Nation, and the Stoney Nakoda First Nation including the Chiniki, Bearspaw and Good Stoney Bands. These territories are also home to the Métis Nation of Alberta Region 3. We are grateful for the many First Nations who have lived in and cared for these lands for generations. We acknowledge that we have ongoing responsibilities to protect, honour and celebrate all of life within our shared communities.

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