COVID-19: Our Response to the Pandemic
News Events Donate
  • Seniors Care
  • Research & Innovation
  • Charitable Programs
  • Ways to Give
  • Careers
  • About The Foundation
  • Contact
News Events Donate
X
Home
COVID-19
    • COVID-19: Appeal for Donations
Seniors Care
    • Seniors Care Overview
    • Our Seniors Care Manors
      • Cambridge Manor
      • Bow View Manor
      • Wentworth Manor
      • Clifton Manor
      • Tudor Manor
    • Private Choice Care Services
      • Independent Living
      • Assisted Living
      • Assisted Living Secure Unit
      • Respite in Assisted Living
      • Long Term Care
    • Publicly Funded Care Services
      • Adult Day Programs
      • Supportive Living
      • Supportive Living Secure Unit
      • Long Term Care
      • Long Term Care Secure Unit
      • Adults Aging with a Developmental Disability in Long Term Care
      • Respite in Long Term Care
      • Funding and Fees
    • Quality Improvement Initiatives
    • Accreditation Canada
    • Pursuit of a Lifetime
Research & Innovation
    • Research & Innovation Overview
    • Research Advisory Group
    • Research at our Manors
    • Research at the University of Calgary
    • Research & Innovation Partnerships
    • Dementia Friendly Communities
Charitable Programs
    • Local Charitable Programs
    • International Health Care
Ways to Give
    • Donate
    • Volunteer
    • Annual Golf Classic
    • COVID-19 Appeal
Careers
    • Career Opportunities
    • For Employees
About The Foundation
    • Overview
    • Leadership
    • Strategic Plan
    • News
    • In the Media
    • Events
    • Publications
    • History
Contact
    • Contact Us
    • Compliments & Complaints
    • Subscribe
Sandbox2
  • Seniors Care
    • Seniors Care Overview
    • Our Seniors Care Manors
      • Cambridge Manor
      • Bow View Manor
      • Wentworth Manor
      • Clifton Manor
      • Tudor Manor
    • Private Choice Care Services
      • Independent Living
      • Assisted Living
      • Assisted Living Secure Unit
      • Respite in Assisted Living
      • Long Term Care
    • Publicly Funded Care Services
      • Adult Day Programs
      • Supportive Living
      • Supportive Living Secure Unit
      • Long Term Care
      • Long Term Care Secure Unit
      • Adults Aging with a Developmental Disability in Long Term Care
      • Respite in Long Term Care
      • Funding and Fees
    • Quality Improvement Initiatives
    • Accreditation Canada
    • Pursuit of a Lifetime
  • Research & Innovation
    • Research & Innovation Overview
    • Research Advisory Group
    • Research at our Manors
    • Research at the University of Calgary
    • Research & Innovation Partnerships
    • Dementia Friendly Communities
  • Charitable Programs
    • Local Charitable Programs
    • International Health Care
  • Ways to Give
    • Donate
    • Volunteer
    • Annual Golf Classic
    • COVID-19 Appeal
  • Careers
    • Career Opportunities
    • For Employees
  • About The Foundation
    • Overview
    • Leadership
    • Strategic Plan
    • News
    • In the Media
    • Events
    • Publications
    • History
  • Contact
    • Contact Us
    • Compliments & Complaints
    • Subscribe

Compliments & Complaints Online Form

Your Feedback is Important to Us!

We are committed to working with our residents, families and visitors to address any concerns with respect, compassion, and fairness.
Please complete the below form to share your compliments, feedback, suggestion or concern about a specific personal experience related to the care or services we provide. Someone from the Quality and Innovation team will respond to you within two business days.

If you have a general inquiry and want to book or tour or find out more information about one of our Manors, please visit our Contact Us page.


Privacy:

The Brenda Strafford Foundation protects the privacy of individuals receiving health services in accordance with the Health Information Act (HIA). To properly review and resolve any issues, we work with the patient, or an authorized representative (usually a close family member), to gather and share information about the services received in compliance with the Patient Concerns Resolution Process Regulation.

Personal or health information collected will only be used for the purpose of tracking, follow up, communications and trending regarding your health experience concern. Information is collected pursuant to section 33 of the Freedom of Information and Protection of Privacy Act (FOIP) and under the authority of Section 20(b) of the Health Information Act (HIA) for the purpose of administering The Brenda Strafford Foundation patient complaint and feedback program. For more information, or if you have questions or concerns about the collection, use or disclosure of your health information please contact the ACTION line (insert number once available).

Contact

Contact Us Compliments & Complaints Subscribe
The Brenda Strafford Foundation Ltd.
4628 Montgomery Blvd NW
Calgary, AB T3B 0K7
Charitable Registration#
105198873RR0001
Communities Directory
Copyright © 2021 The Brenda Strafford Foundation. All Rights Reserved
Site Designed and Built in 2017 by Tobias Crichton Studios.
version 1.1